Refund Policy
Refund Policy
https://thesupermegastore.com may, but are under no obligation to, honor requests for refunds for the following reasons:
Non-delivery of the product: Due to an issue with the mail or courier service, you do not receive a delivery e-mail from us. Depending on the price of the product, https://thesupermegastore.com may require you to first submit proof that you have submitted a report to the mail service or courier company describing the missing item;
Download issues: You have problems that prevent you from downloading the product. https://thesupermegastore.com recommends that you contact the support team for your browser provider, as https://thesupermegastore.com ensures that our software can be downloaded with all major browsers, and this problem usually arises from a customer’s issue with either their browser, firewall, or network;
Irreparable defects with the software: Although all the products are thoroughly tested before release, unexpected errors may occur. This reason should be submitted to our Support Team for its approval of your refund request;
Product not-as-described: A request based on this reason is addressed on a case-by-case basis and subject to our approval. To prevent this kind of claim from arising, every customer is encouraged to check free samples ( in the form of video overviews, demo links, product samples, screen shots) of each type of the product offered before making a purchase.
However, If we strive to ensure you are 100% satisfied with your purchase. Therefore, you can simply send it back to us along with all the original shipping materials that it came to you with, and we will refund the purchase price, within our 30 day return limit policy, and at our teams departments discretion. All we ask is that you send us an email within five (5) days of receipt, informing us that you are not satisfied and that you will be returning the product back to us within our 30 days of receipt. Once we have the item back, we will promptly refund your purchase price as long as all the above requirements have been met per our terms and condition.